Terms / Privacy / Policies
Rights to Artwork:
The Artist, Cindy Tobey, retains all rights to all artwork she creates, sold and unsold. Artwork and images may not be reproduced or used in any form without the written consent of the artist.
Cindy Tobey retains full rights to make and sell reproductions of all artwork she creates, including sold artwork, unless the collector has purchased full or partial rights along with the artwork. Cindy Tobey does make the exception to not sell reproductions of Pet Portrait Commissions. She does however retain the rights to use commissioned artwork for marketing purposes.
The collector may not reproduce the artwork without written permission from Cindy Tobey. The collector has the right to display the purchased artwork in their home or business.
Any image which includes the artwork (such as in a home or business) on social media, in a magazine, book, or otherwise must credit the artist.
Shipping:
All orders ship within 5-7 business days unless otherwise stated. All original artwork orders within the United States ship via USPS or UPS with tracking.
All artwork is carefully wrapped and packaged to protect it during shipping.
International orders ship via USPS. Contact me before purchase to get a quote. If you purchase without contacting me for a quote you will be invoiced the additional cost for shipping. Unfortunately, I have no control over delays due to customs, and I am, therefore, not responsible for these delays. All import duties, taxes and charges upon delivery are to be paid fully by the purchaser.
Returns:
I do not offer refunds or exchanges except in the rare case, your artwork was damaged in shipping. Contact me within 7 days of receipt of artwork at shop@cindytobey.com if artwork arrives damaged so I can work to resolve the problem. Please take photographs of packaging and artwork to show proof of damage.
My goal is for you to love any painting you collect from me. I do everything I can to represent the color of my artwork accurately, however, keep in mind that colors will display differently from screen to screen, so viewing artwork on more than one screen before purchase may be helpful. Please email shop@cindytobey.com before purchase if you have questions about the color of a specific artwork.